Insights & Impact

What could be stranger that finding a significant portion your staff suddenly remote? In the rough and ready days of early remote work, e-mail and wait was not uncommon. Those days are long gone, as remote staffing tools have become quite sophisticated in recent years. If quarantine conditions have your staff working from home unexpectedly, here are some ideas for keeping your business on track while we wait for good news.

No matter the type of business or organization, one law reigns supreme: paperwork is boring. The corollary to that is, of course: boredom causes errors. Shortcuts are almost inevitable when repetitive or convoluted paperwork processing takes its toll on employees and their time-crunched schedules. Enter the robots!

CRM software is essential for the smooth running of nonprofit and service organization alike. The current generation of solutions combine the features that make keeping track of donor or customer interactions a breeze.

Attracting talented young workers is a key investment in the future of any enterprise. Equally important to making your investment pay off is making sure they stay. The current generations of incoming employees have been lifelong technology users, a fact that comes with benefits for employers, but may lead to some necessary retooling of the workplace.

Financial services software can be some of the most advanced data management solutions available. But at the same time, customer-facing employees may have to use a stack of legacy systems cobbled together with layers of technical solutions, all sandwiched together.

Inertia and the desire to recharge can often keep an organization from taking advantage of downtime to find new opportunities to improve the business operations or business results.